Terms & Conditions

VALIDITY OF PLANS

All quotations, packages, and PI shared by Pixel and Process are applicable for a 1-month service plan, unless otherwise mentioned.
Renewals or continuation of services after 1 month shall require fresh approval and payment by the Client.

A free domain for 1 year will be provided if the Client avails website designing services from Pixel and Process.
After the free one-year term, domain renewal and hosting charges shall be borne by the Client.
Pixel and Process will not be liable for any loss of domain/website due to delay in renewal payments by the Client.

HRMS is provided as part of the package plan with a limited number of employees/users (25) as defined in the proposal.
If HRMS usage exceeds the allowed employee limit, the Client agrees to pay an additional charge of ₹2,000 per employee.
Pixel and Process reserve the right to suspend HRMS services if additional charges are not paid on time.

Advertising and campaign budgets (Google Ads, Meta Ads, etc.) are not included in the package.
The Client is responsible for determining and approving the advertising budget.
Pixel and Process will execute campaigns only after receiving the full advance payment for ads and campaigns.
Pixel and Process is not liable for ad performance, as results depend on factors beyond its control, such as market conditions, platform policies, competition, and audience behaviour.

Payments for ads and campaigns are to be made in full and in advance.
Delayed payments beyond 15 days may lead to suspension of services, without affecting Pixel and Process’s right to recover dues.
All advance payments are non-refundable.

Both parties agree to keep all project-related and business-related information confidential.
Pixel and Process will not share Client data with third parties without written consent, except when required by law.